Canada Post
Alert
Canada Post requires accurate customs documentation for international shipments and proper package dimensions for all shipments.
Requirements
- Canada Post Commercial Account
- Valid Canadian Business Address
- Business Phone Number
- Business Number (BN)
- Contract Number
- Site Number/Location ID
- Customer Number
Integration Steps
Details
Step 1: Create Account
- Visit Canada Post Business registration
- Complete business profile
- Verify business credentials
- Choose service options
- Receive account details
Details
Step 2: Get API Access
- Access Developer Program
- Register for API keys
- Generate credentials
- Configure API endpoints
- Test API connectivity
Details
Step 3: Connect to Piyovi
- Open Piyovi dashboard
- Go to Settings → Carriers → Add New
- Choose Canada Post integration
- Enter Canada Post credentials
- Test the connection
Services
| Service | Delivery Time | Description | Coverage |
|---|---|---|---|
| Priority | Next business day | Express delivery | Major Canadian cities |
| Xpresspost | 2-3 business days | Express service | Canada-wide |
| Regular Parcel | 2-7 business days | Standard delivery | Canada & US |
| Expedited Parcel | 2-5 business days | Business delivery | Canada-wide |
Support & Contact
| Support Type | Availability | Contact Details |
|---|---|---|
| Customer Support | 24/7 Support | 1-866-607-6301 |
| Technical Support | Business Hours | dev.support@canadapost.ca |
| Developer Portal | 24/7 Access | Developer Resources |
Common Errors
| Error Code | Description | Solution |
|---|---|---|
| Auth Failed | Invalid credentials | Verify API credentials |
| Address Error | Invalid postal code | Check address format |
| Service Error | Service unavailable | Verify service availability |
Service Limitations
| Category | Limitation | Details |
|---|---|---|
| Weight Maximum | 30 kg | 66 lbs |
| Length Maximum | 2 meters | Per piece |
| Size Maximum | 3 meters | Length + girth |
| Prohibited | Dangerous Goods | See restricted items |
| International | Customs Forms | Required for all international |
Features
Tracking & Monitoring
| Feature | Description |
|---|---|
| Tracking API | Real-time tracking updates |
| Delivery Updates | Email/SMS notifications |
| Performance Reports | Shipping analytics |
Documentation & Labels
| Feature | Description |
|---|---|
| Label Generation | Create shipping labels |
| Manifest Creation | End-of-day manifests |
| Customs Forms | International documentation |