Skip to main content

USPS Pitney Bowes

Alert

USPS Pitney Bowes requires accurate package dimensions and weight. Incorrect information may result in additional charges or delivery delays.

Requirements​

  • Pitney Bowes Account
  • USPS Account
  • Valid Business Address
  • Business Phone Number
  • Tax ID/EIN
  • Credit Card or ACH Payment Method
  • Insurance Documentation (if applicable)

Integration Steps​

Details
Step 1: Create Account
  1. Contact Pitney Bowes sales team
  2. Complete business application
  3. Set up payment method
  4. Verify USPS account status
  5. Receive account credentials

Contact Pitney Bowes

Details
Step 2: Get API Access
  1. Request API credentials
  2. Complete API agreement
  3. Receive authentication details
  4. Configure API endpoints
  5. Test API connection
Details
Step 3: Connect to Piyovi
  1. Open Piyovi dashboard
  2. Go to Settings → Carriers → Add New
  3. Choose USPS Pitney Bowes integration
  4. Enter Pitney Bowes credentials
  5. Test the connection

Services​

ServiceDelivery TimeDescriptionCoverage
First-Class Mail1-3 business daysLetters and small packagesDomestic
Priority Mail1-3 business daysPackages up to 70 lbsDomestic/International
Priority Express1-2 business daysOvernight to 2-dayDomestic/International
Media Mail2-8 business daysBooks and mediaDomestic

Support & Contact​

Support TypeAvailabilityContact Details
Customer ServiceBusiness Hours1-800-522-0020
Technical SupportBusiness Hourssupport@pitneybowes.com
Customer Portal24/7 AccessMyPB

Common Errors​

Error CodeDescriptionSolution
Auth ErrorInvalid credentialsVerify API key/token
Address ErrorInvalid addressVerify address format
Rate ErrorWeight/size mismatchVerify package details

Service Limitations​

CategoryLimitationDetails
Weight Minimum0.1 ozPer piece
Weight Maximum70 lbsPer piece
Length Maximum108 inchesLength + girth
Combined Maximum130 inchesLength + girth
ProhibitedHazardous MaterialsSee restricted items

Features​

Tracking & Monitoring​

FeatureDescription
Shipment TrackingReal-time status updates
Delivery ConfirmationElectronic delivery proof
Address ValidationUSPS address verification

Documentation & Labels​

FeatureDescription
Label GenerationCreate shipping labels
Customs FormsInternational documentation
Rate CalculatorReal-time postage rates