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Diamond Line Delivery

Alert

Diamond Line Delivery requires accurate freight classification and dimensions. Incorrect information may result in rerating and additional charges.

Requirements​

  • Diamond Line Delivery Account
  • Valid Business Address
  • Business Phone Number
  • Tax ID/EIN
  • Credit Application
  • Insurance Documentation
  • NMFC Classifications

Integration Steps​

Details
Step 1: Create Account
  1. Contact Diamond Line Delivery sales team
  2. Complete business application
  3. Submit credit application
  4. Provide insurance documentation
  5. Receive account number

Contact Diamond Line Delivery

Details
Step 2: Get API Access
  1. Request API credentials
  2. Complete API agreement
  3. Receive authentication details
  4. Configure API endpoints
  5. Test API connection
Details
Step 3: Connect to Piyovi
  1. Open Piyovi dashboard
  2. Go to Settings → Carriers → Add New
  3. Choose Diamond Line Delivery integration
  4. Enter Diamond Line Delivery credentials
  5. Test the connection

Services​

ServiceDelivery TimeDescriptionCoverage
Same DaySame dayUrgent deliveryRegional
Next DayNext business dayPriority serviceRegional
Standard1-2 business daysRegular serviceRegional
White GloveCustomPremium deliveryRegional

Support & Contact​

Support TypeAvailabilityContact Details
Customer ServiceBusiness Hours1-800-555-9012
Technical SupportBusiness Hourssupport@diamondlinedelivery.com
Customer Portal24/7 AccessMyDiamond

Common Errors​

Error CodeDescriptionSolution
Auth ErrorInvalid credentialsVerify API key/token
Terminal ErrorInvalid service pointCheck terminal codes
Rate ErrorClassification mismatchVerify freight class

Service Limitations​

CategoryLimitationDetails
Weight Minimum1 lbPer shipment
Weight Maximum10,000 lbsPer shipment
Length Maximum20 feetSingle piece
Height Maximum102 inchesPer piece
ProhibitedHazardous MaterialsSee restricted items

Features​

Tracking & Monitoring​

FeatureDescription
Shipment TrackingReal-time status updates
POD DocumentationElectronic delivery proof
Transit CalculatorDelivery time estimates

Documentation & Labels​

FeatureDescription
BOL GenerationCreate bills of lading
PRO LabelsShipping label creation
Rate CalculatorReal-time rate quotes