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FedEx

Alert

FedEx requires a valid business account and proper address validation for all shipments.

Requirements

  • FedEx Business Account
  • Valid Business Address
  • Government-issued ID
  • Tax ID/EIN
  • Business Phone Number

Integration Steps

Details
Step 1: Create Account
  1. Go to FedEx business registration
  2. Select 'Create Business Account'
  3. Enter business details
  4. Provide contact information
  5. Complete verification process

Create FedEx Account

Details
Step 2: Get API Access
  1. Access FedEx Developer Portal
  2. Register for API access
  3. Generate API Key and Secret
  4. Save API credentials
  5. Configure webhook endpoints
Details
Step 3: Connect to Piyovi
  1. Open Piyovi dashboard
  2. Go to Settings → Carriers → Add New
  3. Choose FedEx integration
  4. Enter FedEx credentials
  5. Test the connection

Services

ServiceDelivery TimeDescriptionCoverage
FedEx ExpressNext business dayPremium express deliveryUS & International
FedEx Ground1-5 business daysCost-effective ground shippingUS domestic
FedEx International1-3 business daysGlobal express delivery220+ countries

Support & Contact

Support TypeAvailabilityContact Details
Customer Support24/7 Support1-800-GoFedEx
Technical SupportBusiness Hoursdeveloper.support@fedex.com
Developer Portal24/7 AccessFedEx Developer Portal

Common Errors

Error CodeDescriptionSolution
Auth FailedInvalid credentialsVerify API credentials
Address ErrorInvalid shipping addressCheck address formatting
Service ErrorService unavailableVerify service availability

Service Limitations

CategoryLimitationDetails
Package WeightMaximum 150 lbs68 kg
Package SizeMaximum Length108 inches
Package SizeCombined Size165 inches (length + girth)
ProhibitedDangerous GoodsHazardous materials not accepted
ProhibitedLive AnimalsNo live animal shipping permitted

Features

Tracking & Monitoring

FeatureDescription
Tracking APIReal-time shipment tracking
Advanced VisibilityDetailed tracking events
Time in TransitCalculate delivery estimates

Documentation & Labels

FeatureDescription
Label GenerationCreate and print FedEx labels
Paperless InvoiceElectronic customs documentation
Address ValidationVerify delivery addresses