XPO Logistics
Alert
XPO requires accurate freight classification and dimensions. Incorrect information may result in rerating and additional charges.
Requirements
- XPO Account
- Valid Business Address
- Business Phone Number
- Tax ID/EIN
- Credit Application
- Insurance Documentation
- SCAC Code (if applicable)
Integration Steps
Details
Step 1: Create Account
- Contact XPO sales team
- Complete business application
- Submit credit application
- Provide insurance documentation
- Receive account credentials
Details
Step 2: Get API Access
- Request API access
- Complete API agreement
- Receive API credentials
- Configure security settings
- Test API connectivity
Details
Step 3: Connect to Piyovi
- Open Piyovi dashboard
- Go to Settings → Carriers → Add New
- Choose XPO integration
- Enter XPO credentials
- Test the connection
Services
| Service | Delivery Time | Description | Coverage |
|---|---|---|---|
| Standard LTL | 2-5 business days | Regular freight service | Continental US |
| Guaranteed LTL | 1-3 business days | Time-definite delivery | US & Canada |
| Volume LTL | Custom | Partial truckload | North America |
| Expedited | Next day/Specific | Rush delivery service | Major markets |
Support & Contact
| Support Type | Availability | Contact Details |
|---|---|---|
| Customer Service | 24/7 Support | 1-800-755-2728 |
| Technical Support | Business Hours | apisupport@xpo.com |
| Customer Portal | 24/7 Access | XPO Connect |
Common Errors
| Error Code | Description | Solution |
|---|---|---|
| Auth Error | Invalid credentials | Verify API key/token |
| Terminal Error | Invalid service point | Check terminal codes |
| Rate Error | Classification mismatch | Verify freight class |
Service Limitations
| Category | Limitation | Details |
|---|---|---|
| Weight Minimum | 150 lbs | Per shipment |
| Weight Maximum | 35,000 lbs | Per shipment |
| Length Maximum | 45 feet | Single piece |
| Height Maximum | 102 inches | Per piece |
| Prohibited | Hazardous Materials | See restricted items |
Features
Tracking & Monitoring
| Feature | Description |
|---|---|
| Shipment Tracking | Real-time status updates |
| POD Documentation | Electronic delivery proof |
| Transit Calculator | Delivery time estimates |
Documentation & Labels
| Feature | Description |
|---|---|
| BOL Generation | Create bills of lading |
| PRO Labels | Shipping label creation |
| Rate Calculator | Real-time rate quotes |